Professional Commercial & Office Cleaning in Kelowna, BC

We get it, sometimes guests may cancel last minute and things come up. Because of this, we do not have a cancellation fee if you cancel your cleaning services at least 24 hours before the cleaning. If you cancel within 24 hours of the clean, there is a $45 cancellation fee to cover the last-minute cancellation.

Most people have a key code, lockbox or hide the key somewhere for the cleaners. Please let us know on the phone the location of the key or lockbox code when you book. We can also hold on to a spare key. All we ask is there is a guaranteed way for the cleaners to get in so there is no time wasted.

Yes, our cleaners do! The cleaners will bring all products for cleaning, with a HEPA filtered vacuum, mop and a bag of microfibre cloths for dusting and wiping. However, the cleaners will not bring laundry detergent, dishwasher soap. Just tell us where those are stored at your unit.

Yes, our Kelowna maids do laundry! We use the linen that you provide us. Laundry service is included in the price as long as the machines are on-site or in-building. There is no extra charge, it just costs the time it takes to do the laundry. For laundry we have to take off-site to wash there is a $20 charge per load.

In the instances when our employees have to wait 30 minutes or longer for someone to open the door, bring keys, complete the work, etc. We reserve the right to reduce the time of the appointment by the amount of time our team members had to spend waiting, or charge for the wait time at $40.00 an hour per person, in addition to your cleaning rate.