Taylor Restoration Services
I specifically wanted to deal with a locally owned business when our basement flooded, so i called Paul at Taylor Restoration. I hade never gone through anything like this before, and Paul was extremely helpful right from the start, including providing a referral to a great plumber that was able to quickly help us address the leak that caused the flood in the first place. My insurance company quickly tried to steer me towards a large restoration company that it turns out they own, and they left me feeling like I didn't have a choice in the matter. It didn't feel right at all. Paul was very helpful in guiding me through the process of dealing with the insurance company, even though there was no guarantee that there would be any business in it for him. As it turns out, we ended up with...
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- Flood Restoration
- Fire Restoration
- Contents Restoration
- Break & Enter Restoration
Sentiment Analysis
I had a major flooding 8 years ago and was extremely happy with their service so I recently hired them again to fix some water damage.
Cory and Rahul arrived within 90 of my initial call, checked both the source of the leak and where the leak was coming through.
Throughout the subsequent restoration process, Paul and Cory kept me fully informed and managed the repair work in a very professional manner.
Called Taylor Restorations to come take a look at drywall damage in my garage from a leak in my roof.
They were very prompt and professional with all communication.
I had a dishwasher leak which took the insurance 2 months to sort out, but I found some mold around that area and called Taylor Restoration to come check it out, they came over pretty fast and helped me get rid of the mold.
In the beginning they said it would be a big job, flooring would need replacing etc etc so after many questions, we decided to submit a claim through our insurance.
He responded quickly and was able to take a look and assess the situation, providing transparent insights at every step.
I am extremely grateful for the prompt and exceptional service I received from Taylor Restoration Services, and I would not hesitate to engage their services in the future should the need arise
They are very knowledgeable on the phone, arrive within an hour of our initial call, and they just do the little things like carefully arranging the furniture so they have space to move their equipment.
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