Professional Damage Restoration Services in Parksville, BC

Since every claim is unique and has its own set of challenges, this answer will depend on your specific project. Your Project Manager will explain the process to you throughout your project and work with you so you understand your specific timeline.

The processes involved to remediate damage and odour caused by smoke will differ depending on the type of smoke encountered. In general, we will provide extensive cleaning methods that may include indoor air manipulation and control, the use of High Efficient Particle Aeration (HEPA) vacuums, and an ozone treatment.

Specialized sub-trades (also known as sub-contractors) are usually involved in the next step of the restoration process. This may include flooring installers, finishing carpenters, plumbers, and electricians. Once our estimate is prepared (which will include the estimates from all involved sub-trades), we forward it to your insurance adjuster. We must then wait for direction from the adjuster before we may proceed with the restoration work.

When you first purchased your insurance policy, you also agreed to pay a pre-determined amount if a claim were to occur; this fee is referred to as the deductible, and is not negotiable. If you have specific questions regarding your deductible, please contact your Project Manager or your insurance adjuster for details.

Every claim and insurance policy is different, so there is no single answer to how much your policy may cover. Once the insurance company has made the decision on how much your policy will cover, you will be provided with a scope of the work along with the cost. Any costs that are not covered by the insurance company are payable by the homeowner.