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Royal Building Cleaning Ltd
(10)
“Royal Building Cleaning really seems to look after their customers and go well above and beyond to make sure they an exceptional job with every attention to detail and making sure their customers are 100% satisfied!”
FAQs
If I need to reach someone at your company how can I do so?
Our office is open Monday to Friday from 8:30am to 5:00pm where a live person can take your call. Our account representatives and supervisors are all equipped with smartphones including email access to receive your messages while on the road. We also have an after hours emergency contact number to connect you with a representative of our company in the event of an emergency.
Will your company take apart my windows?
Our inside and outside window cleaning service includes cleaning of tracks, sills, screens, and frames. Screens will be removed and cleaned. Windows that come apart such as Pella windows will be disassembled cleaned and reinstalled. If we are providing an outside only window cleaning services we will remove screens if they are able to be removed from the outside.
Do I have to be home for outside window cleaning?
No, you do not have to be home for outside window cleaning as long as our team can access all windows around your home. Sometimes this may include ensuring a gate is unlocked to access the backyard. Middle townhouses are often limited by access to the back of the home and the homeowner would need to be home in this case.
Will you move furniture?
We will move furniture our technician is able to move. We ask our customers to please move as many items as possible to ensure the most thorough cleaning to your home or business.
What should I do to prepare for area rug delivery?
We recommend homeowners clear the area where area rugs are to be returned. We also recommend to ensure the floor area is clean and clear of dirt and debris.
Other questions that you might have are answered on the FAQ page of our website.
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