Husky Heating and Air Conditioning
The entire process from getting a quote to installing the new furnace and the A/C was a pleasant experience. Amir , sales person, was very professional in going through the process of explaining the options and the various rebates. Ali the installer did a professional job in installing and setting up the furnace. All purchased products were from Carrier and the price was competitive. The furnace was first fired in end of November 2014 and working well. Will wait for summer to check the A/C.
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Sentiment Analysis
Great customer service, Dmitri the sales person was knowledgeable and professional, installer Francis was very knowledgeable and did a great job to install my new Lennox air conditioner happy with service definitely Will use them again, I give them five star rating.
Sam and assistant were also fast and professional and did a great job installing the heat pump and leaving the work area very clean.
My sales rep Dimitri was very helpful with all my questions and the installers Francisco and his team were great.
Installers always clean up after themselves in the boxes in which there was new equipment.
In a recent instance, after the installation, the price increased by $300 from the initial oral quote.
They went over some basic information with me, took care to wear booties inside the house and left the work area very clean afterwards.
I have had the pleasure of/or should say the LUCK to be sent a technician from Husky Heating and Air by the name of HAMI, (an extremely knowledgeable technician) to repair an excessive noise every time the heat pump kicked in.
I was already impressed with the time I spent talking with Michael at Costco last week and also wth Dmitry on the phone when I decided to book a new furnace install with them.
I would definitely use their services again and recommend my friends and others to do the same.
The closest thing to an upsell that happened was a suggestion for a (much needed) duct cleaning, but even then they actually suggested I contact Husky to get a new quote and did not pressure me into anything.
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