Professional Retaining Wall Contractors in Surrey, BC

Part of the order process is to generate the necessary documentation to fulfill an order for our customers and the project consultants. While layouts are prepared at a certain stage of the process, and provided as part of the transaction, we do not necessarily provide layouts as a standalone service.

Once a quote has been accepted, your confirmed order is scheduled with a tentative delivery date. Our salesperson, and the logistics department will communicate at multiple points throughout the process to review final details regarding the design, build, and shipment of the order. In general, your order is designed and built one (1) to three (3) days before the expected delivery date. This ensures all parties are working with the most current and relevant information, and should changes be required, we can do our best to incorporate them. The logistics department will reach out as early as five (5) weeks from the tentative delivery date, and consistently throughout, to assess whether your project is progressing as planned, and to work with you should changes be necessary to the timeline. Two (2) to three (3) days prior to delivery, the final details will be confirmed, after which product is delivered.

Our trucks are 25 feet long and our trailers are twenty to forty feet long. Our booms can reach up to 75 feet, but the actual length depends on how high we are lifting and how heavy the load actually is. In the event that our trucks and machinery have reached their maximum limitations to complete your job, we will outsource to a third-party crane company to complete the job and reach the desired height.

Alliance Truss, when needed, will work closely with third-party crane companies to help us achieve our schedule and customer-specific use cases. Certain sites will require cranes such as Hiabs or 40-80 ton cranes. If we are unable to complete your job with one of our in-house cranes, we are more than happy to arrange for a third-party crane or other machinery that can complete the job in a timely and effective manner.

Cranes are designed for heavy construction and are capable of traveling on rough terrain. Pump trucks can be driven independently, while cranes need to be hauled via trailer. Cranes can also take up quite a bit of terrestrial and open space, and that space will need to be accounted for before delivery.