Professional Commercial & Office Cleaning in Airdrie, AB

While we do realize that some homes have decorative items that we clean/dust, accidents do happen. If our cleaners accidentally drop and break an item in your home, we will do what we can to either fix the item, or replace it. If we are unable to replace an item we will pay for the value of the item, receipts or documentation of the value may be required prior to payment. We are not responsible for items that are not hung and secured properly on the walls, as we do dust wall art, or items that may be placed precariously and are susceptible to falling with the slightest touch. Blinds and other items in windows can get brittle and sun damage can occur. We will not be responsible for broken vertical or horizontal blinds that may be brittle, aged and susceptible to easy breakage. If we find that your blinds are in this condition the cleaners will opt not to clean them and you will be informed either by a note or an email from us, or verbally if you are at home.

While most of our cleaners are animal lovers, we do ask that you respect any one that may feel a little threatened by a particular animal. For example, a dog that might bark or growl and follow them around, might make the them feel uneasy or uncomfortable. If this happens we ask that those dogs be put outside, crated or in a room with a closed door until the job is completed. Also please disclose if you have pets so we do not send someone who is allergic.

Extra services requested are welcomed, although please understand that we need to be notified prior to your scheduled service as to what the extra services you would like to have done. There are extra costs associated with some extra services, so please make sure you ask for the cost prior to having the work done. We also need to schedule appropriately depending on the tasks to allow our cleaners more time to complete them and get to their next jobs.

We know that things happen from time to time and cancellations and changes may occur. The After Party Cleaning Company requests cancellations for a scheduled service be cancelled/rescheduled the week prior to your scheduled service. Cancellations MUST be 48 hours in advance. To cancel a Monday service, we will need to be notified on Friday at the latest. Any cancelations with less than 48 hours notice, will be charged a $50 fee. We do not guarantee that we can reschedule within the same week or week following. If service is cancelled last minute or our team members show up for a job and no one is home and no key or code to your home is provided you will be charged for a full service cleaning.

When you book online or call us, you can select to receive a text message or email before each scheduled service. We typically send reminders one day and two hours before each cleaning appointment.